Return and Refund Policy
Effective Date: 10th September, 2024
Welcome to MySyncZone.com. These Terms and Conditions govern your use of our website and the purchase of products. By accessing or using MySyncZone.com, you agree to comply with and be bound by the following terms. If you do not agree to these terms, please do not use our website.
1. General Information
MySyncZone.com is operated by Sync Zone, a local online business in Ireland. For any questions or concerns, you can contact us at:
Email: info@mysynczone.com
Address: Dublin 7
2. Eligibility
By using this website, you confirm that you are:
At least 18 years old or have parental/guardian consent to use this site.
Legally capable of entering into binding contracts.
3. Products and Pricing
Accuracy of Information: We strive to ensure that product descriptions, images, and prices are accurate. However, errors may occur, and we reserve the right to correct them without prior notice.
Pricing: All prices are listed in Euros (€) and include VAT where applicable. Shipping costs are additional unless otherwise stated.
Availability: Products are subject to availability. If an item is out of stock after you place an order, we will notify you and provide a refund or alternative options.
4. Orders and Payments
Order Process: Placing an order on MySyncZone.com constitutes an offer to purchase. We reserve the right to accept or decline any order.
Payment Methods: We accept Credit/Debit Cards, PayPal, and other methods listed at checkout.
Order Confirmation: A confirmation email will be sent once your payment is processed. This email serves as acknowledgment of your order but does not guarantee acceptance.
5. Shipping and Delivery
Delivery Times: We aim to deliver within 3–5 working days in Ireland. International shipping times may vary.
Shipping Costs: Shipping charges will be displayed at checkout. Free shipping may apply to qualifying orders.
Tracking: A tracking number will be provided once your order is dispatched.
6. Returns and Refunds
Return Policy: You can return products within 28 days of delivery for a refund or exchange, provided the items are unused and in their original packaging.
Refund Process: Refunds will be processed within 7 business days after receiving the returned item.
Defective Products: If the product is defective or incorrect, we will cover return shipping costs.
Non-Returnable Items: Some items, such as hygiene products or items marked as final sale, cannot be returned.
To initiate a return, contact us at +353874794572.
7. Intellectual Property
All content on MySyncZone.com, including text, images, logos, and designs, is owned by Sync Zone or its licensors. Unauthorized use, reproduction, or distribution of this content is prohibited.
8. User Conduct
By using our website, you agree not to:
Engage in fraudulent activities.
Upload harmful or malicious code.
Use the website for any unlawful purposes.
We reserve the right to suspend or terminate your account if we suspect misuse.
9. Privacy and Cookies
Your privacy is important to us. Please refer to our Privacy Policy and Cookie Policy for information on how we collect and use your data.
10. Liability Disclaimer
Product Use: We are not liable for damages caused by improper use of our products.
Website Use: We make no guarantees that our website will be error-free or continuously available.
Third-Party Links: Our website may contain links to external sites. We are not responsible for their content or practices.
11. Governing Law
These Terms and Conditions are governed by the laws of Ireland. Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts of Ireland.
12. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Any changes will be posted on this page, and the updated version will take effect immediately.